Deutschland-Semesterticket

In the summer semester 2024, there will still be the state-wide semester ticket and the option to upgrade to a Deutschlandticket for the difference.

 

Deutschland-Semesterticket: The Deutschland-Semesterticket will be introduced for the winter semester 2024/25 and is a Deutschlandticket at a reduced price based on the solidarity principle. This means that your semester fee already buys you a local transport ticket valid throughout Germany. The upgrade option is no longer necessary and no longer applies. The most important changes:

  • The area of validity of the semester ticket will be extended to cover the whole of Germany (more details on validity at nah.SH)
  • The paper ticket will no longer be offered, as only cell phone tickets and chip cards are permitted with the Deutschlandticket. We recommend the cell phone ticket. Chip cards can be requested from the AStA in the near future.
  • The possibility of taking a bicycle on the Priwall ferries free of charge is no longer available. A separate bicycle ticket must be purchased.

We are particularly pleased to be able to reach students from Lower Saxony and Mecklenburg-Western Pomerania with the semester ticket. Further information will be added in the coming weeks.

Order

Go to the order page of Nah.SH and follow the prompts in the order process. After entering your university, you will be redirected to a university page to agree to the transfer of some data for ordering the ticket. To do this, you must log in with your student IDM account (as in Moodle), i.e. with your matriculation number and personal IDM password. You can then continue the order process and at the end you will receive a confirmation message to your university e-mail address.

During the ordering process and in the confirmation from DB, there is sometimes talk of a purchase (“buy now” button) and a subscription. Please do not let this mislead you. It is the semester ticket that you have already paid for with your semester fee. It ends automatically at the end of the semester.

We strongly recommend using the cell phone ticket. It is less complicated and immediately available. Unlike usual, you cannot simply continue to use the ticket in the app when switching to the Deutschland Semesterticket. To ensure that you can use your previous cell phone ticket until the end of its validity period, you should only load your new semester ticket into the NAH.SH app at the start of the semester, because as soon as the new ticket is activated, the previous semester ticket can no longer be used.

When you order, your eligibility for the ticket is automatically checked. This is done by checking whether your semester fee has been paid and entered into the university system. If this is not the case, the order will fail. For this reason, please first check in QIS (login also with student IDM account) whether your semester fee for the summer semester has been entered correctly (under Student Administration -> Fee Account). The decisive factor for authorization is that the amount to be paid for the semester is shown under “Existing credit balance”. Please note: After correctly listing your semester fee, it may take until the following day for the order to work.

If your semester fee is not or not correctly listed in the QIS despite having transferred it some time ago, please contact the Student Service Center (ssc@uni-luebeck.de). If you have problems logging in with your student IDM account (especially in Moodle and QIS), please contact the IT Service Center (itsc.support@uni-luebeck.de).

You can find more information about the semester ticket at https://www.nah.sh/en/tickets/deutschland-semesterticket/, where there is a detailed FAQ under “Use”, as well as at https://www.asta.uni-luebeck.de/en/service/semesterticket/. There you will find, for example, detailed information on how to transfer the cell phone ticket to a new device. If you have any other questions, please contact verkehr@asta.uni-luebeck.de.

Ticket form

By decision of the federal and state governments, the Deutschlandticket – and thus also the Deutschland Semesterticket – is a digital ticket offered by Nah.SH as a cell phone ticket. Due to legal requirements, the Deutschland Semesterticket cannot be issued as a paper ticket. If the Nah.SH app does not work for you (e.g. on Huawei devices), you can also use the DB Navigator and store the ticket there. Advantage: Several tickets work at the same time here.

If it is not possible or not wanted to use a cell phone ticket, you can order a chip card via the AStA. The order can take several weeks and should therefore be placed at the beginning of the previous month. So order your card by 10.09.24 at the latest for punctual delivery at the start of the semester. For the chip card, please use the online form (english or german) or fill out the PDF form (only german) , sign it and send it by e-mail to verkehr@asta.uni-luebeck.de.

Refunds

In the event of disability, early exmatriculation, semesters on leave and continuous stays of at least 15 weeks outside Germany for study purposes (e.g. internship, thesis, etc.), it is possible to have the fee for the semester ticket and university sports refunded. You can find all information on this at https://www.asta.uni-luebeck.de/service/semesterbeitrag/. The application must be submitted by October 28.

The AStA secretariat is responsible for refund applications and can be contacted at info@asta.uni-luebeck.de. If you have any further questions about refunds, please contact finanzen@asta.uni-luebeck.de.

If none of these reasons for reimbursement apply, students for whom the payment of the entire student body fee represents an unreasonable burden according to the circumstances of the individual case can submit a hardship application. Further information on the hardship application can be found at https://www.stupa.uni-luebeck.de/das-stupa/haertefallausschuss/.

Further help

  • Problems with your order?

    • Your eligibility for the ticket will be checked automatically when you order. To do this, the semester fee must be paid and correctly booked in the university system. Therefore, please first check under https://qis.uni-luebeck.de/ (login also with student IDM account) under Administration of study → view charges account, whether the amount to be paid for the semester is shown under “Existing credit (actual)”.
      Please note: After correctly listing your semester fee, it may take until the following day before you are authorized to order. This is due to the nightly synchronization of the university system with the database used for the order. If your semester fee is not or not correctly listed in the QIS despite having transferred it some time ago, please contact the Student Service Centre (ssc@uni-luebeck.de).
    • In the ordering process, you must log in with your student IDM account (as in Moodle), i.e., with your matriculation number and personal IDM password. It is also not possible for doctoral students to use the employee account. If you do not have a student account or do not know it, please contact itsc.support@uni-luebeck.de.
    • If you have problems logging in with your student IDM account (especially in Moodle and QIS), please contact the IT Service Center (itsc.support@uni-luebeck.de).
    • If you still have issues with the ticket order, please contact us at verkehr@asta.uni-luebeck.de.

  • Voluntary ticket purchase

    Students who are officially, but temporarily, staying at the UNI Lübeck as part of exchange programs, seminars, and courses without being enrolled can purchase the semester ticket voluntarily. If this applies to you, please contact the AStA; as you are not enrolled at the university and therefore do not have your own access to the IDM, you cannot order the ticket yourself. Guest students according to §44 HSG are exempt from this regulation.

  • Reimbursement

    In certain cases, it is possible to have the semester fee for the ticket refunded, find out more here.

  • Lost ticket / new cell phone?

    This is fairly straightforward with the mobile ticket: if you change your cell phone and still have the old one, you can remove the ticket in the app and then add it to the new phone using the code you received when ordering. If you have lost your cell phone, you also have to add the ticket with the old code in the app on the new cell phone. An error message will then appear, which you can use to block the old ticket and then reload it.

    If you lost your chip card please contact us via e-mail.

  • Forgot your ticket / cell phone battery empty?

    In these cases, you are officially traveling without a valid ticket and must first pay the fare evasion fee of €60. You can then have this refunded by showing the invoice and your semester ticket to the transport company - on most trains you have to go to the DB ticket counter, on buses in Lübeck to the Infopoint at the ZOB. However, there is a processing fee of €7.

  • When are you entitled to compensation for delays?

    If you arrive at your destination more than 60 minutes late on a journey with your Deutschland-Semesterticket and the reason for the delay is due to rail traffic within the area of validity of our ticket (i.e. not if you arrive in Lübeck more than an hour late because you came from the south on a delayed IC train, for example), you are entitled to a flat-rate compensation of €1.50. Make a note of the entire connection you traveled on, including the scheduled and actual arrival and departure times. Furthermore, it is best to have the journey documented by a conductor or similar and keep your belongings.

    This is because from a reimbursement value of €4, i.e. from the third delay, you can submit this to the DB Passenger Rights Service Center.

    The Deutschlandticket is an offer with a significantly reduced fare within the meaning of § 3 Eisenbahnverkehrs-Verordnung (EVO). Therefore, in the event of a cancellation or delay, there is no entitlement to free onward travel on long-distance trains (ICE, IC, EC, Sylt Shuttle Plus), unless these alternative trains are free for use with the Deutschlandticket by announcements or displays.

    In bus transport, the statutory passenger rights do not give rise to any compensation claims.

    You can find further information at nah.sh

     

Become part of the team!

Would you like to volunteer, gain valuable experience and support your fellow students? Then the transport subcommittee is the right place for you! Help us to help design the new Deutschland-Semesterticket, organize a cargo bike for rental to students and gain exciting insights into negotiations with transport companies. You will be part of a dedicated team and have the opportunity to implement projects independently - all without prior knowledge and with an introduction from the current team. There is also a small allowance for the main responsibility. Are you interested? Then get in touch with us: verkehr@asta.uni-luebeck.de